Contact Us
Have any queries?
We're here to help.
Marketing
We welcome distributors and brands for co-branding, channel partnership and content cooperation. Send your cooperation proposal to our marketing email for further discussion.
Tele/WA: +86 13906895933
Wechat: 13906895933
Email:market@sunspicelingerie.com
Sales
Every sales representative is familiar with the product lines, fabric selection, pattern development, MOQ policy, produciont cycle. Your dedicated sales manager will be assigned after you send an inquiry, offering tailored solutions for wholesales, brand owners and online store sellers worldwide.
Tele/WA:+86 13957924405
Wechat: 13957924405
Email: sales@sunspicelingerie.com
Complaints
Submit complaints via email or WhatsApp with your order number and problem evidence. We respond within 24 hours, offering replacement, refund or order credit for qualified issues.
+86 15356909055
Wechat: 15356909055
Email: export@sunspicelingerie.com
Don't be a stranger!
You tell us. We listen.
FAQ
Q: What is your minimum order quantity (MOQ)?
A: We offer flexible MOQs. In-stock items support small trial orders. The minimum order amount reaches 120 US dollars; customized OEM/ODM orders have negotiable MOQ based on styles and requirements. Mixed styles & mixed sizes are acceptable.
Q: Are samples free? Can I use my own design or reference pictures for development?
A: Sample fee is required, which will be deducted from your formal bulk order cost. Send us your pictures, sketches or tech packs, and our design team will develop exclusive styles for you with copyright protection.
Q: Are your designs protected by copyright?
A: All original in-house styles enjoy exclusive copyright; we will not sell your customized designs to third parties.
Q: How long is the production lead time?
A: Stock items can be shipped within 3 working days. Custom bulk orders take 15–25 working days according to order quantity.
Q: Can you provide free product images for my online store?
A: Yes, we supply free high-definition product photos for authorized resale to our formal clients.
Q: What if I receive defective or wrong products?
A: Please provide order number + photos/videos within 7 days after receipt. We offer free replacement, partial refund or credit for your next order for qualified quality issues.